
Proactive Protection. Lasting Results. Total Peace of Mind.
Universal Pest Control delivers tailored pest management solutions to keep your business, staff and customers safe and your reputation protected.
One-off setup
Ongoing protection
Callouts between scheduled visits
* Pricing dependant on property type & size. Final pricing confirmed after your free site assessment.
Plans tailored to your industry, site and unique pest risks.
Regular inspections and treatments to prevent pest problems before they start.
Minimise health risks, property damage and downtime.
Clear reporting and compliance documentation provided.
Licensed professionals using safe, effective and environmentally responsible methods.
Plan inclusions
Businesses across Newcastle & the Hunter trust Universal Pest Control to keep their premises pest-free, compliant and audit-ready.

![[Ka-fey] Cafe](https://media.base44.com/images/public/6a729116463a711645f2c08a/d93003cdc_image.png)







Universal Pest Control offers a full suite of specialist cleaning and restoration services to keep your commercial premises safe, compliant and presentation-ready.










Practical guides and articles to help you manage pest risk, compliance and audits in your business.
A single pest sighting can sink a restaurant's reputation. Here's how Newcastle food businesses stay audit-ready with a documented pest program.
Read article CommercialA cockroach on the shop floor or rodent droppings in the stock room can cost a Newcastle retailer sales and reputation. Here's how a proactive pest program protects your store.
Read article CommercialA pest sighting in the boardroom or staff kitchen undermines your professional environment. Here's how Newcastle offices stay pest-free with discreet, scheduled servicing.
Read article CommercialWarehouses and distribution centres are prime targets for rodents and stored product pests. Here's how Newcastle facilities protect their stock and supply chain compliance.
Read article CommercialSchools and childcare centres need pest management that's effective and child-safe. Here's how Newcastle education facilities protect students with low-toxicity treatments.
Read article CommercialA single bed bug review can cost a hotel its reputation. Here's how Newcastle accommodation providers protect guests and reviews with proactive pest management.
Read article CommercialHealthcare facilities need pest management that protects vulnerable patients and complies with health standards. Here's how Newcastle clinics and hospitals stay pest-free.
Read article CommercialFood manufacturers face the strictest pest management requirements. Here's how Newcastle food production facilities protect products, audits and supply chain compliance.
Read article CommercialAged care facilities need pest management that protects vulnerable residents and complies with aged care standards. Here's how Newcastle nursing homes stay pest-free.
Read article CommercialStrata and multi-unit properties face pest challenges that single homes don't. Here's how Newcastle strata managers coordinate building-wide pest programs.
Read article CommercialFrom service reports to bait station maps and trend analysis — here's the pest management documentation Newcastle businesses need for food safety, HACCP and WHS compliance.
Read article CommercialA practical pre-audit checklist for Newcastle food businesses — the pest control documentation and site conditions food safety auditors and council inspectors check before they walk through your door.
Read article CommercialIPM prioritises prevention, monitoring and targeted treatment over routine chemical application. Here's how Newcastle commercial facilities implement Integrated Pest Management in five steps.
Read articleA practical guide to retail pest management for Newcastle store owners — common pests, compliance obligations, service frequency and how to protect your brand.
Read guide Commercial & ComplianceA practical guide to office pest management for Newcastle facility managers — common pests, service frequency and how to protect your professional environment.
Read guide Commercial & ComplianceA practical guide to warehouse and industrial pest management — rodent monitoring, stored product pest prevention, bird proofing and supply chain audit documentation.
Read guide Commercial & ComplianceA practical guide to pest management in schools and childcare centres — child-safe treatments, service frequency, termite inspections and compliance for education facilities.
Read guide Commercial & ComplianceA practical guide to pest management in healthcare facilities — low-toxicity methods, infection control, accreditation compliance and protecting vulnerable patients.
Read guide Commercial & ComplianceA practical guide to pest management in aged care facilities — resident-safe treatments, bed bug protocols, accreditation compliance and protecting vulnerable residents.
Read guideTell us about your business and we'll qualify your needs, recommend the right plan, and arrange a no-obligation onsite assessment. Takes about 2 minutes.
Let's start with your business and contact details.
Your details are kept confidential and never shared.
Every plan includes quarterly onsite General Pest Spray Treatments, full record keeping and detailed site attendance reports for every visit, priority access to additional pest services, negotiated emergency onsite attendances between scheduled services, and a 10% discount on specialist pest treatments excluded from the standard General Pest Treatment. Rodent & Mice coverage is available as an add-on.
Plans start from $330 upfront for the initial inspection, documentation audit and first treatment, then from $120/month for ongoing protection. Final pricing depends on your property type and size and is confirmed after your free site assessment. Additional site attendances between scheduled visits are billed from $110.
Standard commercial plans include quarterly scheduled visits. Food businesses, restaurants and high-risk facilities typically require monthly servicing to meet food safety and audit requirements — we'll recommend the right frequency after assessing your site.
The base plan includes the same comprehensive coverage as our General Pest Spray Treatment: large and German cockroaches, ants (internal coverage), webbing/redback/huntsman/wolf/white-tailed spiders, silverfish, earwigs, millipedes, centipedes, slaters and other common crawling insects.
Rodents are not included in the base plan, but our Rodent Control add-on adds tamper-resistant base stations with quarterly monitoring and bait resupply from $16.50/month per base station (minimum 2 base stations). This is strongly recommended for warehouses, restaurants and retail.
Yes. Every visit includes a detailed site attendance report. We provide service records, bait station and trap maps, trend analysis and corrective action records structured to satisfy food safety auditors, council environmental health officers, HACCP and accreditation assessors.
Absolutely. We design food-safe programs for restaurants, cafes, food production and retail food premises using gel baiting, monitoring and documentation aligned to the Food Standards Code, NSW Food Act and HACCP. Monthly servicing with audit-ready reporting keeps you inspection-ready.
Plan members get priority access to additional pest services. Emergency onsite attendances between scheduled visits are negotiated after your site assessment and billed from $110 per attendance. Call us anytime and we'll respond fast.
Yes. We use low-toxicity products registered for sensitive environments, target treatments to non-contact areas, and schedule servicing outside business hours where needed. For healthcare, aged care, schools and childcare we use an Integrated Pest Management approach prioritising monitoring and exclusion over chemical application.
Yes. We service single premises through to multi-site portfolios across Newcastle, Lake Macquarie, the Hunter Valley, Maitland and Port Stephens. Multi-site programs can be consolidated under one account with standardised reporting. Tell us how many sites you have in your site assessment.
We accept credit/debit cards (1.99% surcharge), cash, bank transfer, Afterpay, Zip Pay, Certegy Ezi-Pay, and BBX/Bartercard (up to 50% of invoice). Ongoing commercial clients can apply for 7, 14 or 30-day account terms with monthly invoicing.
Book a free, no-obligation site assessment using the wizard on this page, or call us on 02 4954 3838. We'll qualify your needs, recommend the right plan and arrange an onsite assessment. Takes about 2 minutes.