Universal Pest Control technician treating a commercial property
Universal Pest Control
Protecting Your Business. Protecting Your Reputation.

Commercial Pest
Management Plans

Proactive Protection. Lasting Results. Total Peace of Mind.

Universal Pest Control delivers tailored pest management solutions to keep your business, staff and customers safe and your reputation protected.

One-off setup

From only $330 upfront

  • Full Inspection
  • Documentation Audit
  • Initial Treatment

Ongoing protection

Then from only $120/month*

  • 24/7 Priority Servicing
  • Quarterly Scheduled Visits to Treat Included Pests
  • 10% Discount on Excluded Pest Treatments

Callouts between scheduled visits

Additional site attendances in between quarterly scheduled treatments

Billed from just $110

* Pricing dependant on property type & size. Final pricing confirmed after your free site assessment.

Tailored Plans for Every Business

Customised Solutions

Plans tailored to your industry, site and unique pest risks.

Scheduled Services

Regular inspections and treatments to prevent pest problems before they start.

Risk Reduction

Minimise health risks, property damage and downtime.

Detailed Reporting

Clear reporting and compliance documentation provided.

Experienced Team

Licensed professionals using safe, effective and environmentally responsible methods.

We service all types of businesses:

Offices
Retail
Restaurants
Warehouses
Schools
Body Corporates
Hotels
Healthcare

What's included in our plans:

Site Inspections
Targeted Treatments
Expert Advice
Compliance Support
Ongoing Monitoring
24/7 Support

Plan inclusions

  • Quarterly onsite General Pest Spray Treatments
  • Full Record Keeping & Detailed Site Attendance Reports for all visits
  • Priority access to additional pest services
  • Emergency onsite attendances between scheduled services negotiated after onsite site assessment
Trusted locally

Existing Customers

Businesses across Newcastle & the Hunter trust Universal Pest Control to keep their premises pest-free, compliant and audit-ready.

Autumn Rooms Cafe
[Ka-fey] Cafe
Good Tucker Bakery
Ocean Jewel O.J's Takeaway
Soul Hub
Crumbs
Junction Hotel
Industrial Cafe & Kebabs
Hunter Valley Pokolbin Estate
Beyond pest control

Other Services We Can Assist You With

Universal Pest Control offers a full suite of specialist cleaning and restoration services to keep your commercial premises safe, compliant and presentation-ready.

Carpet Cleaning

Carpet Cleaning

Rug Cleaning

Rug Cleaning

Upholstery Cleaning

Upholstery Cleaning

Tile & Grout Cleaning

Tile & Grout Cleaning

Hard Floor Cleaning

Hard Floor Cleaning

Cool Room & Cooling Fan Cleaning

Cool Room & Cooling Fan Cleaning

Mould Treatment

Mould Treatment

Commercial Cleaning

Commercial Cleaning

Emergency Water Extraction

Emergency Water Extraction

Water & Fire Damage Restoration

Water & Fire Damage Restoration

Resource Centre & Blog

Commercial Pest Resources

Practical guides and articles to help you manage pest risk, compliance and audits in your business.

Blog articles

Commercial

Commercial Kitchen Pest Control: Keeping Newcastle Restaurants Audit-Ready

A single pest sighting can sink a restaurant's reputation. Here's how Newcastle food businesses stay audit-ready with a documented pest program.

Read article
Commercial

Retail Pest Control: Protecting Newcastle Stores from Stock Loss & Reputational Damage

A cockroach on the shop floor or rodent droppings in the stock room can cost a Newcastle retailer sales and reputation. Here's how a proactive pest program protects your store.

Read article
Commercial

Office Pest Control: Keeping Newcastle Workplaces Pest-Free and Professional

A pest sighting in the boardroom or staff kitchen undermines your professional environment. Here's how Newcastle offices stay pest-free with discreet, scheduled servicing.

Read article
Commercial

Warehouse Pest Control: Protecting Newcastle's Supply Chain from Rodents & Stored Product Pests

Warehouses and distribution centres are prime targets for rodents and stored product pests. Here's how Newcastle facilities protect their stock and supply chain compliance.

Read article
Commercial

School & Childcare Pest Control: Safe, Compliant Programs for Newcastle Education Facilities

Schools and childcare centres need pest management that's effective and child-safe. Here's how Newcastle education facilities protect students with low-toxicity treatments.

Read article
Commercial

Accommodation Pest Control: Protecting Newcastle Hotels, Motels & Guest Houses from Bed Bugs

A single bed bug review can cost a hotel its reputation. Here's how Newcastle accommodation providers protect guests and reviews with proactive pest management.

Read article
Commercial

Healthcare Pest Control: Sensitive Environment Programs for Newcastle Clinics & Hospitals

Healthcare facilities need pest management that protects vulnerable patients and complies with health standards. Here's how Newcastle clinics and hospitals stay pest-free.

Read article
Commercial

Food Production Pest Control: HACCP-Aligned IPM for Newcastle Manufacturers

Food manufacturers face the strictest pest management requirements. Here's how Newcastle food production facilities protect products, audits and supply chain compliance.

Read article
Commercial

Aged Care Pest Control: Resident-Safe Programs for Newcastle Nursing Homes

Aged care facilities need pest management that protects vulnerable residents and complies with aged care standards. Here's how Newcastle nursing homes stay pest-free.

Read article
Commercial

Strata Pest Control: Building-Wide Programs for Newcastle Property Managers

Strata and multi-unit properties face pest challenges that single homes don't. Here's how Newcastle strata managers coordinate building-wide pest programs.

Read article
Commercial

Commercial Pest Control Documentation: What Records Newcastle Businesses Must Keep to Stay Compliant

From service reports to bait station maps and trend analysis — here's the pest management documentation Newcastle businesses need for food safety, HACCP and WHS compliance.

Read article
Commercial

Food Safety Audit Checklist: How Newcastle Restaurants Pass Pest Control Inspections

A practical pre-audit checklist for Newcastle food businesses — the pest control documentation and site conditions food safety auditors and council inspectors check before they walk through your door.

Read article
Commercial

Integrated Pest Management for Newcastle Businesses: A Step-by-Step IPM Implementation Guide

IPM prioritises prevention, monitoring and targeted treatment over routine chemical application. Here's how Newcastle commercial facilities implement Integrated Pest Management in five steps.

Read article

Resource guides

Commercial & Compliance

Retail Pest Management: Protecting Stock, Displays & Customer Experience

A practical guide to retail pest management for Newcastle store owners — common pests, compliance obligations, service frequency and how to protect your brand.

Read guide
Commercial & Compliance

Office Pest Management: Keeping Workplaces Professional & Pest-Free

A practical guide to office pest management for Newcastle facility managers — common pests, service frequency and how to protect your professional environment.

Read guide
Commercial & Compliance

Warehouse Pest Management: Protecting Stock & Supply Chain Compliance

A practical guide to warehouse and industrial pest management — rodent monitoring, stored product pest prevention, bird proofing and supply chain audit documentation.

Read guide
Commercial & Compliance

School & Childcare Pest Management: Safe, Compliant Programs for Education Facilities

A practical guide to pest management in schools and childcare centres — child-safe treatments, service frequency, termite inspections and compliance for education facilities.

Read guide
Commercial & Compliance

Healthcare Pest Management: Sensitive Environment Programs for Clinics & Hospitals

A practical guide to pest management in healthcare facilities — low-toxicity methods, infection control, accreditation compliance and protecting vulnerable patients.

Read guide
Commercial & Compliance

Aged Care Pest Management: Resident-Safe Programs for Nursing Homes

A practical guide to pest management in aged care facilities — resident-safe treatments, bed bug protocols, accreditation compliance and protecting vulnerable residents.

Read guide
Free · No obligation

Book Your Free Site Assessment

Tell us about your business and we'll qualify your needs, recommend the right plan, and arrange a no-obligation onsite assessment. Takes about 2 minutes.

Step 1 of 8Your Business

Let's start with your business and contact details.

Your details are kept confidential and never shared.

FAQ

Commercial Pest Management — Your Questions

What's included in a commercial pest management plan?+

Every plan includes quarterly onsite General Pest Spray Treatments, full record keeping and detailed site attendance reports for every visit, priority access to additional pest services, negotiated emergency onsite attendances between scheduled services, and a 10% discount on specialist pest treatments excluded from the standard General Pest Treatment. Rodent & Mice coverage is available as an add-on.

How much does a commercial plan cost?+

Plans start from $330 upfront for the initial inspection, documentation audit and first treatment, then from $120/month for ongoing protection. Final pricing depends on your property type and size and is confirmed after your free site assessment. Additional site attendances between scheduled visits are billed from $110.

How often will you service my business?+

Standard commercial plans include quarterly scheduled visits. Food businesses, restaurants and high-risk facilities typically require monthly servicing to meet food safety and audit requirements — we'll recommend the right frequency after assessing your site.

Which pests are included in the base plan?+

The base plan includes the same comprehensive coverage as our General Pest Spray Treatment: large and German cockroaches, ants (internal coverage), webbing/redback/huntsman/wolf/white-tailed spiders, silverfish, earwigs, millipedes, centipedes, slaters and other common crawling insects.

Are rodents included in the base plan?+

Rodents are not included in the base plan, but our Rodent Control add-on adds tamper-resistant base stations with quarterly monitoring and bait resupply from $16.50/month per base station (minimum 2 base stations). This is strongly recommended for warehouses, restaurants and retail.

Do you provide compliance documentation and reports?+

Yes. Every visit includes a detailed site attendance report. We provide service records, bait station and trap maps, trend analysis and corrective action records structured to satisfy food safety auditors, council environmental health officers, HACCP and accreditation assessors.

Can you service food businesses and restaurants?+

Absolutely. We design food-safe programs for restaurants, cafes, food production and retail food premises using gel baiting, monitoring and documentation aligned to the Food Standards Code, NSW Food Act and HACCP. Monthly servicing with audit-ready reporting keeps you inspection-ready.

What if we have a pest emergency between scheduled visits?+

Plan members get priority access to additional pest services. Emergency onsite attendances between scheduled visits are negotiated after your site assessment and billed from $110 per attendance. Call us anytime and we'll respond fast.

Are your treatments safe for staff, customers and sensitive environments?+

Yes. We use low-toxicity products registered for sensitive environments, target treatments to non-contact areas, and schedule servicing outside business hours where needed. For healthcare, aged care, schools and childcare we use an Integrated Pest Management approach prioritising monitoring and exclusion over chemical application.

Do you service multiple sites?+

Yes. We service single premises through to multi-site portfolios across Newcastle, Lake Macquarie, the Hunter Valley, Maitland and Port Stephens. Multi-site programs can be consolidated under one account with standardised reporting. Tell us how many sites you have in your site assessment.

What payment options are available for commercial clients?+

We accept credit/debit cards (1.99% surcharge), cash, bank transfer, Afterpay, Zip Pay, Certegy Ezi-Pay, and BBX/Bartercard (up to 50% of invoice). Ongoing commercial clients can apply for 7, 14 or 30-day account terms with monthly invoicing.

How do we get started?+

Book a free, no-obligation site assessment using the wizard on this page, or call us on 02 4954 3838. We'll qualify your needs, recommend the right plan and arrange an onsite assessment. Takes about 2 minutes.

Your Business. Our Priority.

Partner with a local team that treats your reputation like our own. Licensed, insured and trusted by businesses across Newcastle, Lake Macquarie, Hunter Valley, Maitland & Port Stephens.

Let's protect your business

02 4954 3838

Local experts you can trust

Servicing Newcastle, Lake Macquarie, Hunter Valley, Maitland & Port Stephens