Get in touch!
Stop spraying, stomping, itching and shrieking. Call us to deal with your pests once and for all.
Details
Call Universal Pest Control
Expert knowledge. Professional service.
Phone
02 4954 3838
admin@universalpestcontrol.com.au
Address
3/5 Pavilion Place, Cardiff NSW 2285
Servicing
Newcastle, Lake Macquarie, Hunter Valley, Maitland & Port Stephens
Universal Pest Control
FAQ
Contact — your questions answered
How do I contact Universal Pest Control?+
You can call us on 02 4954 3838, email admin@universalpestcontrol.com.au, or use the enquiry form on this page. For urgent pest issues, calling is always the fastest way to reach us.
What are your operating hours?+
We operate standard weekday hours with Saturday work available. For specific appointment times, call us and we'll find a slot that suits you — including before or after hours for commercial clients.
How quickly will you respond to my enquiry?+
We aim to respond to online enquiries within one business day, often sooner. If your pest issue is urgent, call us directly for the fastest response.
Where are you located?+
We're based in 3/5 Pavilion Place, Cardiff NSW 2285 and service Newcastle, Lake Macquarie, the Hunter Valley, Maitland and Port Stephens. Being locally based means we can reach you quickly.
Do you offer free quotes?+
Yes. You can get an instant indicative price using our online quote wizard, or send us your details through the enquiry form and we'll provide a quote. For some specialist treatments, an inspection may be required before a final quote.
Can I book a treatment online?+
Yes. Our online booking page lets you tell us about your property and needs, see the price, and send a booking request. We'll call to confirm your appointment.
What information should I include in my enquiry?+
Include your name, phone number, suburb, the pest you're concerned about, and any details about your property (dwelling type, storeys). The more detail you provide, the faster we can give you an accurate quote.
Do you service commercial properties?+
Yes. We design Integrated Pest Management programs for businesses of all types. Use the enquiry form to tell us about your premises and we'll arrange a site assessment and tailored proposal.
What if I have an urgent pest emergency?+
Call 02 4954 3838 directly. Urgent issues — especially live termites, severe infestations or stinging insect nests — are prioritised and we'll get to you as quickly as possible.
Can I email you photos of my pest problem?+
Yes. Emailing photos can help us identify the pest and recommend the right treatment before we even arrive. Send them through with your enquiry and we'll take a look.
Do you have a Facebook page?+
Yes, you can find us on Facebook as Universal Pest Control. Follow us for pest tips, seasonal advice and updates from the team.
What areas do you service?+
We service Newcastle, Lake Macquarie, the Hunter Valley, Maitland and Port Stephens. If you're not sure whether we cover your suburb, call us to confirm.